About Us

ProTel was started because we believe there is a great need for a Professional Call Center Service; one that puts customer service FIRST. We strive to be a knowledgeable and professional extension of your office; one that is available 24 hours a day, 7 days a week.  Our agents are well trained and understand that we should represent your office as well as your in-house staff.

We take great pride in providing quality customer service. Not quality in the terms of simply meeting a basic standard or expectation, but quality in the terms best described as “the result of care.” We genuinely care about our customers and the quality of service each of our customers receive and their overall experience with us. We are more than an answering service, more than a vendor, we are a partner in servicing your clients with the same quality and values that you strive to provide.  Allow ProTel the opportunity to provide you with service that truly is “the result of care.”